Last Updated: July 13, 2026

At Toros Impex, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, submit an inquiry, request a quotation, or use our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full Name
  • Company Name
  • Email Address
  • Phone Number
  • Country
  • Shipping or Billing Address
  • Any information you provide through contact or inquiry forms

Business Information

  • Product specifications
  • Artwork, logos, and designs
  • Order details
  • Manufacturing requirements

Technical Information

When you visit our website, certain information may be collected automatically, including:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Date and Time of Visit
  • Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and quotation requests.
  • Process and manage orders.
  • Communicate regarding products and manufacturing.
  • Improve our website and customer experience.
  • Send important service updates.
  • Prevent fraud and maintain website security.
  • Comply with applicable legal obligations.

We do not sell your personal information to third parties.

3. Cookies

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, remember your preferences, and enhance your browsing experience.

You can disable cookies through your browser settings; however, some website features may not function properly.

4. Information Sharing

We may share your information only when necessary with:

  • Shipping and logistics providers
  • Payment processing providers
  • Manufacturing and production partners (when required)
  • Website hosting and technical service providers
  • Government authorities when required by applicable law

All third parties are expected to protect your information appropriately.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

While we strive to safeguard your data, no internet transmission or electronic storage system can be guaranteed to be completely secure.

6. Customer Designs and Intellectual Property

All logos, artwork, designs, and product specifications submitted by customers remain the property of their respective owners.

We use customer-provided materials solely for manufacturing, sampling, quality control, and order fulfillment unless otherwise agreed.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders
  • Provide customer support
  • Meet legal and accounting requirements
  • Resolve disputes
  • Improve our services

After this period, information may be securely deleted or anonymized.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review their privacy policies before providing any personal information.

9. Your Rights

Depending on your local laws, you may have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your personal data where applicable.
  • Object to certain processing activities.
  • Withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the details provided on our website.

10. Children's Privacy

Our website and services are intended for businesses and individuals over the age of 18. We do not knowingly collect personal information from children.

11. International Customers

As we serve customers worldwide, your information may be processed in countries other than your own. By using our services, you consent to such processing where permitted by applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. The updated version will be published on this page with the revised effective date.

13. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through the contact information provided on our website. We will be happy to assist you.